Delivery

Individual delivery conditions (B2C)


AlcoolDiscount offers customers the opportunity to reserve their products in physical stores, so that the delivery cost is zero. Orders placed on the site or by phone can be picked up at zero cost from:

AlcoolDiscount Tineretului - Strada Lanariei 93-95 (metro Tineretului), sector 4, phone 0751.139.641, email: tei@alcooldiscount.ro
AlcoolDiscount Tei - 13 Teiul Doamnei Street, sector 2, phone: 0751.139.653, email: tei@alcooldiscount.ro
AlcoolDiscount Titan - Bucharest, Bd. 1 Decembrie 1918, no. 41, bl. P 108, ground floor, sector 3, phone: 0751.139.658, e-mail: titan@alcooldiscount.ro

AlcoolDiscount Militari - Cartier Militari Residence, Tineretului no 17, Dudu, Chiajna-Ilfov, phone 751.139.643, email: militari@alcooldiscount.ro


Orders can be delivered by courier, with a delivery fee of only 14.99 lei in Bucharest and 14.99 lei in the country, with the following mentions.

1. Price. Delivery of orders is made through Sameday, at a preferential price of only 14.99 lei in Bucharest and 14.99 lei in the country, if they do not exceed a certain weight, depending on the type of product purchased.

2. In case of orders that exceed the weight of 10kg, we reserve the right to deliver them through Pall-Ex, at costs that will be calculated later. After placing the order on the site, customers will be notified of the exact amount for delivery of products. They will have the opportunity to accept or refuse the delivery of the order. They can also change their order by adding new products, or giving up others, so that the shipping cost reaches an amount accepted by customers.

3. The cost of 14.99 lei through Sameday is applied ONLY for orders that do not exceed a certain weight, and the chosen destination is inside the courier network. For placing an order outside the courier area, Sameday charges an additional fee, which will be reflected in the cost of the order given by the customer.

4. Delivery time. The delivery of the orders in Bucharest will be done in 24-48 hours from their confirmation, in the working days. However, in some situations caused by third parties, the delivery period may be longer. Delivery of orders in the country will be made within 24-72 hours of their confirmation. In the case of orders that have particularities, with a weight above the normal average, delivery can be made within a reasonable period of time.

5. Exceptions. The delivery time of orders can be longer during promotional periods such as Black Friday, Easter or Christmas, during legal holidays or in other exceptional situations. At the moment, courier companies may find it harder due to increases in the number of orders substantially compared to the usual periods, they cannot deliver due to the weather conditions, the employees are free, etc.

Delivery terms for legal entities (B2B)

  1. Minimum order 2000 ron
  2. Orders over 5000 ron, free shipping
  3. Orders under 5000 ron, transport 50 ron / order
  4. Orders are sent by phone to no. 0751.139.660
  5. Monday-Friday, 7.30-15.30
  6. Shipping within 24 hours of receiving the order (Monday-Saturday)
  7. The price is / PACK
  8. Delivery area - Doraly Complex and the surrounding area up to 50 km (including Bucharest)

Returns

AlcoolDiscount wants all its customers to be satisfied with both the products and the services offered. They can return the ordered products or change them, under the following conditions.

1. The ordered products can be returned within 14 days from their receipt.

2. The return cost is fully borne by the sender (buyer). It can be deducted from the value of the returned product or products.

3. Customers have the opportunity to return only certain products from the order, being able to keep the ones they want.

4. The products can be returned through the same courier company through which they were delivered, or through any other courier company desired by the buyer, at the costs incurred by the respective company. Return by Romanian Post is not accepted.

5. The address to which the returned products will be sent is: AlcoolDiscount Doraly - Bucuresti-Urziceni 31, Doraly Complex, Phone: 0751.139.665, E-mail: doraly@alcooldiscount.ro

6. The products will have to be returned in the condition in which they were received, with the original packaging. If the return conditions are met, customers will receive the value of the returned products in a bank account, communicated by them.

Exchange


Customers who want to return the ordered products and do so under the conditions listed above, have the opportunity to request a full refund or receive other products in return.

If the products received in exchange do not have a value equal to those returned, the buyer will receive or pay, as the case may be, the price difference.

Product added to wishlist
18 YEARS VERIFICATION AND COOKIE SETTINGS

To access AlcoolDiscount.Ro you must confirm that you are 18 years of age or older and accept cookies for performance, media and advertising.
By clicking on the "ACCEPT" button, you agree that you are over 18 years old and that you accept cookies and the processing of personal data involved.

** Third-party social media and advertising cookies are used to provide you with social media features and personalized ads.

Marketing cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Necessary cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Cookie name Provider Purpose Expiry
PHP_SESSID alcooldiscount.ro This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. Session
PrestaShop-# alcooldiscount.ro This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
Performance cookies
Cookies used specifically for gathering data on how visitors use a website, which pages of a website are visited most often, or if they get error messages on web pages. These cookies monitor only the performance of the site as the user interacts with it. These cookies don’t collect identifiable information on visitors, which means all the data collected is anonymous and only used to improve the functionality of a website.
Statistic cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Preference cookies
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Content not available